- “ARABIAN SHOPPE PORTAL EST.” maintains the https://arabianshope.com/ Website (“Site”).
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
- ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
- ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
- ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
- ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
- ‘’User is responsible for maintaining the confidentiality of his account’’
CANCELLATION POLICY
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
REFUND POLICY
‘’Refunds will be done only through the Original Mode of Payment”
RETURN AND REFUND POLICY – Return and refund is only for products having warranty- If the warranty not mentioned in description it means that product doesnt have any warrenty or refund or replacement. Customer can check the product from the couriers hand itself if needed. After the delivery refund or return will only to the products having warrenty mentioned in the description with the products. For claiming the refund customer had handover the product in its orginal packing with the waybil or invoice and after handover we will refund the money with in 14 days and AED 20 will be deducted as a courier charge from the total amount.
DELIVERY/SHIPPING POLICY
We deliver our Products to UAE. Shipping will be done by a third-party courier.
Ø The time duration for the shipment to reach the customer
- UAE 1-7 Days
- Delivery Charge : 12 AED on all shipments
PRIVACY POLICY
- ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
- “ https://arabianshope.com/ will not pass any debit/credit card details to third parties’’
- “https://arabianshope.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://arabianshope.com/) cannot guarantee the security of any information that is disclosed online’’
- ‘’The https://arabianshope.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
- “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.